New Hampshire

Five star experience all the way through the process. Jim McNiff is responsive, collaborative, and efficient in getting things done. The Total Mortgage team and each vendor we dealt with was incredibly professional and supportive. Thank you and highly recommend!

Timely reply’s to questions, expectations were explained and goals were discussed.

Very smooth good people to work with

We had an incredible experience with the team that helped us purchase our first home. Alan Qiu was our realtor, and he did a thorough job guiding us through every step of the process. He was patient as we learned how everything worked, quick to respond whenever we had questions, and always proactive. Alan scheduled showings in a timely manner and helped us thoughtfully consider different options that aligned with our needs. Ultimately, he helped us find the perfect home in Billerica MA. Matt Tran, aka Tran the Mortgage Man, was our loan officer and was absolutely fantastic to work with. He was our very first phone call and immediately connected us with all the key stakeholders to make the process smooth and efficient. Matt clearly explained each step, regularly checked in on us, and made us feel confident throughout the journey. In less than two months from our initial call with Matt, we submitted our first offer, it was accepted, and we have officially closed. They truly have an A team. Matt referred us to Alan, and from there everything took off seamlessly. We are incredibly grateful for their support, guidance, and professionalism. We would strongly recommend their services to anyone looking to buy a home.

Thanks to Denise Peach and her team made the process felt easy and "hankuna mata".

We had a great experience working with Steve, Meaghan, and Maria from Total Mortgage! During our first call with Steve he talked us through the whole process and what to expect which was so helpful and made us feel more confident as we started to look at homes! We were able to use the Greenlight program to get approved before we were under contract which helped us get our offer approved. We had some trouble getting documentation that was needed and the team helped assure us and offer suggestions for other ways we could get the information we needed which was so helpful. They answered all our questions and were great to work with! I would highly recommend this team!

It was truly a wonderful experience. Anytime I had a question, it was answered right away. I felt secure in my decisions because of their professionalism.

Travis is great to work with and very responsive as is the company in general.

Thank you Lisa German for your patience and your hard work in helping with my new home ❤️

Ed was wonderful to work. I had worked with him in the past and it was clear he’s very knowledgeable and easy to talk to. I knew from the start that I could trust him so it was then easy to follow his lead. I felt the same with Jason - very knowledgeable, personable, helpful when I got stuck and again I trusted him. I felt that both Ed and Jason were there for me every step of the way. I also think the Total Mortgage program for sending alerts, showing which documents were due or completed - the process for uploading documents was really slick. Ed was also great at sending alerts and what was coming next. I always knew he was there for me if I had questions or problems. And like before the process was a success! I can’t think of anyway to improve, I am more than satisfied. I’ve already been sharing my experience. Thank you!!