Kristin Polacik

As they say it takes a village, well Kristin Polacik was my whole village through this whole process. I met her over two years ago and she has been on this journey with me every step of the way! She guided me to work with the best people, she held my hand through every part of this process, returned phone calls in minutes, and felt like a therapist too! Her knowledge of her business and her communication are off the charts! But most important to me was her positivity every time we talked, and her patience to guide me through every step. I kept telling her I never did this alone, she said don't worry I got you and true to her word she sure did and brought me to the finish line! I would like to add Kim Delancy her assistant also brought me to the finish line, she guided me with so much patience and support to make sure I stayed on top of everything, which was very much appreciated. So if you need a mortgage lender look no further than Kristin and Kim at Total Mortgage!

Our team has worked with Kristin several times and she is a pleasure to work alongside. She’s detail-oriented, highly communicative, and always keeps both clients and agents in the loop every step of the way. When questions arise, she’s quick with clear answers and helpful guidance. Our clients consistently feel supported and well taken care of when working with Kristin, and she makes the closing process seamless.

Communication and keeping her word!

Kristin was very patient explaining every small detail to us first time buyers. Thanks for all the support Kristin.

Kristin was and is always great.

Kristin is exceptional. Her response time, knowledge, insight and friendliness are outstanding. I never felt concerned or like I didn't know what part of the process my loan approval was in. I can't recommend her enough.

Kristin is the best. She made the process smooth from start to finish and is an outstanding communicator. The process with Total Mortgage was easy and clear. Highly recommend both.

Kristin has been helpful from the beginning. We met about a year before I decided to purchase my home. She's been helpful since the start to finish. Always available 24/7 if you need her

Home ownership is a tough battle and you need a team that is completely team you and that is what Kristen was for me. At the very last minute she made this dream come true for me!!

Kristin and her team were TOTAL-ly amazing throughout our year long process. You can trust this team to go the extra mile and make the process as easy as possible. Highly recommended.