Total Mortgage Our Story

our story

Total Mortgage was founded in 1997 by John Walsh, a former loan officer who saw firsthand that the industry could be better. He built a company designed to truly support loan officers and the way they actually work.

What started as a three-person operation has grown into a national lender with more than 450 employees. During the 2007 housing crisis, one principle guided every decision: only approve loans we knew our borrowers could afford. That discipline helped us navigate one of the most challenging times in the industry and it continues to define who we are today.

Our culture is built on support, collaboration, and a willingness to step in for one another. That mindset carries through to how we serve our borrowers. We don’t just quote rates, we problem-solve, educate, and guide people toward responsible paths to homeownership.

As we continue to grow, we remain focused on raising the standard. We invest in our people, processes, and technology, while actively listening to feedback from those doing the work every day.

Goal:

Our goal is simple: to make home financing clearer, faster, and more human leaving every borrower feel more confident from application to closing.

Our Reputation

our reputation

It feels a little weird to brag about ourselves. Instead, we'll let some complete strangers take this one.

In 2016, Hearst Media Group named us one of the Top Workplaces in Connecticut, and over the last 7 years, Inc. Magazine has singled us out as one of the fastest growing US companies 4 times.

Most importantly, we've also gotten the thumbs up from our customers. We're a 5 star lender on Zillow with over 300 reviews, and we have an 5 star review on Google.

You know the secret to our effectiveness? Whether we're working hard on your loan or kicking back after hours in the company game room, we're always on the same team.

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What our clients say

Matt was so helpful throughout our entire home buying process, he was always available to answer any questions we had with kindness and professionalism. Him and his team made the entire process run so smoothly.

Kayla A.

google

What our clients say

As first time home buyers my wife and I were unsure what to expect and how to navigate the loan process. Shane explained everything in great detail, and was available to talk whenever we needed. He made a daunting process smooth and easy and I couldn't be happier we chose to work with him. Would recommend without reservation to anyone looking for someone who is knowledgeable and responsive and clearly takes great pride in his work. Thank you again!!!

Patrick

zillow

What our clients say

Nelson DaSilva did an incredible job with our home loan. Great communication, always looking out for me, the buyer.

Gary B.

thelenderlist

What our clients say

Muchas Gracias a Carlos que hizo un excelente trabajo para poder conseguir la casa que quería. Muy amable y dispuesto a asistirme a cualquier hora del día.

Ivett J.

thelenderlist

What our clients say

The most important thing for us was the knowledge you and your staff had for the entire process. Your help and assistance enabled us to provide the information you needed and allowed us to complete the paperwork for each step in a timely manner. In a few words , you made it easy.

Kenneth P.

thelenderlist

What our clients say

Dominic was great from the first minute. As first-time homebuyers, my wife and I were nervous about the whole process, but the team at Total Mortgage made it smooth. From start to finish, the communication was clear and responsive, always keeping us informed and never leaving us guessing. The process moved faster than we expected, and the rate we got was excellent. It's rare to find a team that combines professionalism with such a personal touch. We couldn't have asked for a better experience for such an important milestone

Francisco R.

thelenderlist

What our clients say

Matt helped my fiancé and I secure our first home using my VA benefits and the entire process with him was extremely smooth. He answered every question I had and went above and beyond to make sure things went quickly and the timeline stayed on track. I couldn’t recommend him enough! From our first meeting, to answer questions when he was out of country & it was 12 hours ahead, Matt made sure to prioritize my fiancé and I throughout the whole process and make our dream come true! If I decide to sell my home and buy a new one in the future I’ll definitely be reaching out to Matt first😎 If you’re looking for someone who can lessen the stress of buying a home and provide clarity throughout the process for every and any question you may have, then Matthew Tran is your guy!🙌🏻🙌🏻

Matthew T.

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What our clients say

Thomas was an outstanding lender throughout the entire process. He was always available to answer my questions, share valuable insights, and offer thoughtful advice when I needed it most. He made everything feel seamless and stress-free, which I really appreciated. Most importantly, I always felt that he genuinely had my best interests in mind.

Austin L.

zillow

What our clients say

Our excellent loan officer opened our eyes to a loan program that we didn’t even know existed! Minimal verification and documentation loan, for an investment property - who knew! such a great deal! We may just buy another one. This was a smooth easy process Thank you Jennifer McCall 🤗

Carry K.

thelenderlist

What our clients say

Bill was amazing to work with. His communication was top notch and all of our questions were answered in a very timely manner. We could not have asked for a better experience for the refi on our home!

Samantha G.

thelenderlist