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I love everything about home, plants/gardens, and all forms of art. (Family first of course). I honestly hate selling myself but understand the necessity of completing this “about me” and my work in this context. I have loved and been “successful” in all my career choices thus far. Constant innovation and learning with every endeavor are what makes me tick.
*Ad Agency Account Executive, * Interior Designer, *Silk Designer, *Garden Center Professional.
Mortgage Loan Officer --- HUH??
This career change WAS terrifying, and I was asking myself the same question. It took a big leap out of my comfort zone of design work to embark on something I thought I knew nothing about.7+ years later, the connection is clear.
My natural ability to give honest advice with attention to detail that takes someone’s very personal needs/wants and transforms it into the best possible result. In this case A new home for a first-time homebuyer, or a refinance solution, or a plan to invest in real estate for a secure financial future.
Yes, it’s a different product. I am proud to say that it took lots of work to become an expert.
My favorite expression is “Function over Fashion” – It works in so many scenarios from designing a home to designing a plan for financing your home. The qualities I value and believe are the key to my success are:
• Attention to Detail with Impeccable customer service.
• Integrity
• Product knowledge
• Reliability
• Tenacity
Joanne was the absolute best to work with. She always had an answer to all of my questions and helped us to stay positive throughout the process. As a new homeowner, everything was new to me. Joanne guided me through the process with such ease and we are so grateful to have found her!
Joanne was great to work with! Very responsive and personable, and made the process much more comfortable for us. Highly recommended!
Joanne is great... very responsive, professional and knowledgeable. We would definitely work with her again.
Joanne was fantastic! My wife and I were first time home buyers and navigating the process was very intimidating. Joanne was knowledgeable, quick to respond and very patient with us as she guided us through everything. I would HIGHLY recommend her to anyone in need!
Joanne took her time and explained everything to me and answered all of my questions. She was super friendly and extremely helpful and knowledgeable and made the whole process so much easier for me.
Joanne is the most professional person I have ever dealt with, and I deal with hundreds in my line of work. By professional, I mean that she is always available via phone call, text or email, and responds promptly if she isn't available. Communication and follow ups were consistent and timely. She explains the mortgage process, sets expectations and makes it clear what and when things have to happen. Any questions I had were clearly explained so I could make informed decisions. Joanne is the complete package, as she also has a bubbly personality and keeps conversations light and fun, despite my stress of making the largest financial purchase of my life. Joanne sets the bar high and I can't think of anyone else close to reaching her level. She is the only one I will work with or refer friends and family to.
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We are super grateful for the help Joanne gave us. We recommend it 100%.
Throughout this whole long process of building our home, she was there to guide us. Always checking in with us and making sure our needs and questions were answered. I consider her a friend now and would recommend her to anyone looking for an excellent loan originator, but also an all around wonderful person. Thanks, Joanne!
Joanne is a great loan mortage very patience always available for any question I had and I’m so thankful that she made this buy very easy and comfortable thank you so much Joanne. Definitely will go back to you for a refinance or another buy and will recommend anyone to you.
Joanne was great and took her time to answer all of my questions and walk me through the entire process. Really easy to work with and provided excellent customer service. She answered all of my questions as a first time homebuyer and she made it really easy for me.
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At Total Mortgage, we work hard to make it easy. Since 1997, we've combined the personal service and accountability of a local lender with the low rates and product selection of one of the big guys. No matter the loan, we’re with our borrowers every step of the way, from application to closing. It’s no wonder we are a five-star rated lender on Zillow.
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185 Plains Road, - Milford, CT 06461
Branch NMLS: #2764
Banker NMLS: #1544833
