charles made us feel comfortable And made us aware of everything as first time home buyers. Would recommend him to anyone looking to purchase a home.
Charlie Masse | NMLS# 23120
Branch Manager/VP, Mortgage Banker | Shelton, CT
About Me
Charlie is known as the Mortgage Educator who brings over 27 years and more than 3,000 closings of experience. He hosts dozens of seminars and presentations each year to educate on topics like Renovations, Credit, Buyer Qualifying, Reverse Mortgages and all things mortgage.
Charlie and his award-winning team have been consistently recognized and credited for their efforts over the years, and Charlie has been distinguished as a President’s Club member for the past 7 years in a row.
According to Charlie: “The client is always first, treat them the way you would treat your own family and you will reap the rewards of a happy relationship.” It’s truly a testament to his deep relationships that more than 50% of his new clients come from previous clients!
About Total Mortgage
At Total Mortgage, we work hard to make it easy. Since 1997, we've combined the personal service and accountability of a local lender with the low rates and product selection of one of the big guys. No matter the loan, we’re with our borrowers every step of the way, from application to closing. It’s no wonder we are a five-star rated lender on Zillow.
Client Testimonials
What My Clients Say
Charlie is my favorite guy to work with. He always be there to support whatever you need him to do. erase.
Working with Charlie an his team helping me along the way mich repect Charlie
The ease of the process
I highly recomenmd charlie to anyone who needs a mortgage. He is great to work with and will use him again in the
The best. Education I’ve received during the buying process
What made it a great experience for me as a buyer was how stress-free the entire process felt. The team was always incredibly helpful, kind, and patient, which really made a difference. Working with experienced professionals who guided me through each step gave me confidence and reassurance, making the experience smooth and enjoyable.
Working with Charlie was great because of how informative and helpful the team were. I was able to contact the team whenever I needed assistance.
My Family and I are very grateful to Charlie and his team for helping us to aquire our newest home. This is the second time that we worked with the team at Total Mortgage and every interaction through any medium of communication was always delivered promptly and with excellent customer service. The team worked with us with patience, understanding and exemplary professionalism. They kept us well informed every step of the way. I will recommend Charlie and his team anytime every day.
Charles treats you like family.
Focus on the move, not the mortgage.
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