good communication. speed was excellent.
Charlie Masse
Branch Manager/VP, Mortgage Banker | Shelton, CT
NMLS# 23120
[email protected]
C : (203) 394-1595
O: (203) 567-4043
about me
Charlie is known as the Mortgage Educator who brings over 27 years and more than 3,000 closings of experience. He hosts dozens of seminars and presentations each year to educate on topics like Renovations, Credit, Buyer Qualifying, Reverse Mortgages and all things mortgage.
Charlie and his award-winning team have been consistently recognized and credited for their efforts over the years, and Charlie has been distinguished as a President’s Club member for the past 7 years in a row.
According to Charlie: “The client is always first, treat them the way you would treat your own family and you will reap the rewards of a happy relationship.” It’s truly a testament to his deep relationships that more than 50% of his new clients come from previous clients!
client testimonials
Charlie was great. A small story I want to share When I wanted a home, I had bad credit. I didn’t get approved. Charlie gave me the steps and advice I needed to repair my credit. Through out a course of a year he stayed dedicated to me. He kept in touch with me. I didn’t even realize such a time had went bye. For Every question I had during the process of approval, Charlie never delayed me to reply back. Charlie and I worked together an unlimited time untill I got my credit right then I got approved. Now I’m a home owner. Thanks I actually referred him to someone I know already.
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When working with Charlie Masse he is there 24/7 to help you through the process. He is very friendly and easy to talk to. Thank you again for all of your help!
Charlie was always responsive and helpful!
Charlie and his team were incredibly responsive to all of our questions and concerns. They were easy to reach anytime we needed them and were so quick to get things done whenever they became available which made the whole process easier and less stressful for us. We would confidently recommend Charlie and his team to anyone looking for a mortgage lender!
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Charlie and Kristyn were absolutely amazing, I am recommending them and total mortgage to all my friends. They both were so helpful, answered any questions we had, were always available, and were extremely thorough. We had to close quickly because our lease was ended and they were able to adjust and finish everything on time. Could not have asked for a better team, I was so impressed! Thank you both so much for everything!! All the best, Dea and Aaron
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Charlie was great! Being a younger client things could be intimidating. Charlie was there for all of my questions, excellent response time, and made the whole process a breeze! Thanks again Charlie!
Charlie was always just a phone call away and willing to answer any questions I had. Being my first time buying a house, I had no idea what to expect. But, Charlie and his team made the process very smooth and easy. Couldn’t thank them enough!
I definitely would recommend his service's when purchasing a home. He literally has all the answers to all your questions. Very quick to respond and react to any issues that may arrive with a positive attitude and confidence always. Problem solving in my opinion, should be his specialty. I'm a first time home buyer, and I would to thank you for all the help along the way. Thanks again. Hopefully we can work together again soon.
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Charlie was amazing to work with. As a first time home buyer, he made the entire process super smooth and easy to follow and understand. Highly recommend!
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about total mortgage
At Total Mortgage, we work hard to make it easy. Since 1997, we've combined the personal service and accountability of a local lender with the low rates and product selection of one of the big guys. No matter the loan, we’re with our borrowers every step of the way, from application to closing. It’s no wonder we are a five-star rated lender on Zillow.
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