Zachary Mourad

As first time homebuyers, Zack was completely transparent with us from the very start. He walked us through every step we needed to take and answered any questions we had at any time, even on the weekends and week nights. It was a pleasure to work with.

Kelly A Jegorow

Working with Zach was an extremely pleasant experience. Especially being a first-time home buyer and not really knowing what we were doing. He was always available to answer questions, explained things very clearly, and was very responsive. Could not have asked for a better first-time mortgage experience!

Kevin R Kessler

Zack was incredible to work with, and I would recommend him to anyone. He always made himself available when we needed him, kept an open line of communication, and thoroughly answered all of our questions. We were in a unique position where Zack’s persistence and reassurance helped us close on a home we otherwise most likely would not have gotten. It’s the little things that make all the difference.

Daniel Edward Groark

Very helpful and always available

Cassandra Bourque

Zack consistently went above and beyond to help my wife and me secure financing for our single family fixer-upper in Ipswich, MA. Zack showed himself to be an exceptionally professional and creative problem solver who is consistently available and communicative; my wife and I are very happy to have linked up with him and Total during this process. While we ultimately failed to secure a 203(k) Renovation Loan through his office like we had originally intended, it was through no real fault of Zack's, and his quick actions to restructure our financing from the 203k to a more traditional mortgage allowed us to close on time, despite very tight timing/deadlines. Furthermore, in the time since we secured traditional financing and closed on our home, Zack has continued to work tirelessly to set up an 'plan B' refinancing for our renovation project, and we expect that we will be able to move forward with our original plans in large part because of Zack's support. Without a doubt, we would readily recommend Zack's services to friends and family in the future! Best Regards, Rob and Kate

Robert Quellmalz

My husband and I were first time home buyers and had no idea what we were doing or where to even start. Zachary took the time to walk us through each step of the mortgage process. He was patient and always made himself available if we had any questions. We would highly recommend him to any of our friends and family!

Danielle Kessler

Thank you so much! Thank you for helping simplify such a long and complicated process :) It was helpful for me as someone who isn’t super knowledgeable on the “nitty gritty” to have things discussed or paraphrased if need be!

Gianna Kaski

Zack made every part of this experience easy for my wife and I. Any question we had, he was happy to assist!

Andrew Kaski

Zack is the best! He is so informative, always answered our questions right away, and is so kind! I would recommend him to all my family and friends!

Josselyn Tara Payson

Zack was very communicative and answered all our questions right away. He made it a very smooth and simple process.

Michael Charles Jesi