Jana Bottass was amazing she made this experience amazing and she knows her stuff
Jana Bottass | NMLS# 1826980
Mortgage Banker | Andover, MA
About Me
Jana has been in the mortgage industry for close to twenty years. She has a long history of providing world-class customer service and understands the reservations that her clients have with dealing with “banks”. With Jana, you can expect a positive experience because you’re not just a number. Her motivation is to find her clients programs tailored for their situation in their life. Her vast knowledge and love for helping everyone no matter their station in life is what makes her the voice you want to hear when you’ve been told, “we can’t help you."
With her work ethic, Jana will work tirelessly to help you with the purchase of your dream home or refinancing an existing home and will customize the details so they fit just right for your needs. Her upfront and transparent approach is always appreciated, and she will explain every step of the process so that you have an understanding of exactly what to expect with no surprises.
Jana and her team will be there when you need them to be. They are available seven days a week, so even if you need to be pre-approved on a Sunday morning, someone will be available for you to answer all of your questions and assist with your financial needs.
About Total Mortgage
At Total Mortgage, we work hard to make it easy. Since 1997, we've combined the personal service and accountability of a local lender with the low rates and product selection of one of the big guys. No matter the loan, we’re with our borrowers every step of the way, from application to closing. It’s no wonder we are a five-star rated lender on Zillow.
Client Testimonials
What My Clients Say
Jana was a pleasure to work with. She was very knowledgeable and explained every aspect of the process in great detail. She was also very accessible when I had questions or concerns. All my options were laid out clearly. Ultimately, Jana made an experience that I anticipated to be stressful a very straight forward and painless affair. I would highly reccommend her to anyone.
Jana was on top of everything. She was great at communicating & explaining the process
Jana Bottass mortgage Banker went above and beyond to make my family's experience come to reality. Without her in our corner I would have never in a million year been able to purchase our Family's new foundational house.This women turned over every stone and crossed every T, dotted every I, and made it happen. We're truly Blessed and Greatful to have met her, bc (Fact Check) the women knows and love what she does. Thank You for knowing and being passionate about serving people's dream to come a reality 👍💯✔️🏠🏠🏠😊
I will refer Jana to all my friends
Great communication and great help !!
Jana is very good at what she does and has absolutely some of the best communication. When we were going through the application process she was there helping me every step of the way. Super outgoing and friendly as well answering any and all questions I may have had.
Great communicator. Been a new home buyer she kept me together when I was falling apart! Thanks to her I feel confident in everything that I learned in the process . The numbers were always spot on, because the numbers at closing proved that! She was recommended by my real state agent and friend Karen Johnson as Great . Well, she is. I'm glad I had both of them directing me through the process. Back in June 2024 I lost my paddle in the middle of the lake feeling lost and hopeless in my canoe. I called Karen and Jana. They got me HOME!!! Thanks! Adrian and Sara
You did a wonderful job by getting me the house
Jana was great! Very communicative and patient as it was my first time home buying!
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