Jana Bottass

Item: Total Mortgage
Rating: 5
Author: Ann L Colleran

Mortgage Banker | Andover, MA

NMLS# 1826980

[email protected] C : (860) 977-1574

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about me

Jana has been in the mortgage industry for close to twenty years. She has a long history of providing world-class customer service and understands the reservations that her clients have with dealing with “banks”. With Jana, you can expect a positive experience because you’re not just a number. Her motivation is to find her clients programs tailored for their situation in their life. Her vast knowledge and love for helping everyone no matter their station in life is what makes her the voice you want to hear when you’ve been told, “we can’t help you."

With her work ethic, Jana will work tirelessly to help you with the purchase of your dream home or refinancing an existing home and will customize the details so they fit just right for your needs. Her upfront and transparent approach is always appreciated, and she will explain every step of the process so that you have an understanding of exactly what to expect with no surprises.

Jana and her team will be there when you need them to be. They are available seven days a week, so even if you need to be pre-approved on a Sunday morning, someone will be available for you to answer all of your questions and assist with your financial needs.

client testimonials

Jana Bottass mortgage Banker went above and beyond to make my family's experience come to reality. Without her in our corner I would have never in a million year been able to purchase our Family's new foundational house.This women turned over every stone and crossed every T, dotted every I, and made it happen. We're truly Blessed and Greatful to have met her, bc (Fact Check) the women knows and love what she does. Thank You for knowing and being passionate about serving people's dream to come a reality 👍💯✔️🏠🏠🏠😊

Randall Jerome Redd

I will refer Jana to all my friends

Carlos Murillo

Great communication and great help !!

Wander Perez Diaz

Jana is very good at what she does and has absolutely some of the best communication. When we were going through the application process she was there helping me every step of the way. Super outgoing and friendly as well answering any and all questions I may have had.

Joseph Chaparro

Great communicator. Been a new home buyer she kept me together when I was falling apart! Thanks to her I feel confident in everything that I learned in the process . The numbers were always spot on, because the numbers at closing proved that! She was recommended by my real state agent and friend Karen Johnson as Great . Well, she is. I'm glad I had both of them directing me through the process. Back in June 2024 I lost my paddle in the middle of the lake feeling lost and hopeless in my canoe. I called Karen and Jana. They got me HOME!!! Thanks! Adrian and Sara

Adrian Rolon Jr

She was very informative and made sure you understood anything. She kept herself available for any questions you may have.

Ajla Rustemovic

A great experience looking at different homes. The time it takes to get an appointment to look at the homes, make an offer it a huge experience. Agent was very sweet explaining the process, how it all works together with the mortgage company. It's a slow process but at the same time exciting. Everyone plays a part to guide you through. Great experience!

Sara Madera

Jana was great! Very communicative and patient as it was my first time home buying!

Leilani Loi Standridge

You did a wonderful job by getting me the house

Blondale Gamble

Jana is amazing! She was very responsive and personable. Starting the process as a first time homebuyer can be intimidating; however, Jana’s knowledge and expertise made the process seamless. The way she explained everything made it clear and easy to understand. I appreciate all of her help and guidance through the mortgage process. I would highly recommend working with her and plan to refer friends and family to her going forward.

Tenika Leanda Campbell

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about total mortgage

At Total Mortgage, we work hard to make it easy. Since 1997, we've combined the personal service and accountability of a local lender with the low rates and product selection of one of the big guys. No matter the loan, we’re with our borrowers every step of the way, from application to closing. It’s no wonder we are a five-star rated lender on Zillow.

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