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Branch Manager/VP, Mortgage Banker | Andover, MA
Welcome to Annie’s website; you’re in great hands! Annie has helped thousands of borrowers since 1987 and is frequently asked: “How have you kept at it for so long?” It’s actually very simple – she treats each loan as if it’s her only loan. Buying a home or refinancing an existing property is the biggest financial transaction in most people’s lives and deserves a high level of attention!
Whether they're first-time buyers or seasoned investors, Annie's clients don’t deal with voice mail prompts, 9-5 business hours, or customer service reps on headsets. They deal with Annie: their own personal loan officer, 24 hours a day, 7 days a week. Her staff of seasoned processors is in constant contact with borrowers, ensuring that their clients’ loans are processed in a timely fashion. They realize that the mortgage process is nerve-wracking and the last thing they want is for borrowers to stress because they need answers and can’t reach anyone.
Success in mortgage lending is not measured by numbers – it’s measured by how many clients refer their loved ones to someone they trust. Annie and her staff are family – and they treat each and every borrower as part of the family!
At Total Mortgage, we work hard to make it easy. Since 1997, we've combined the personal service and accountability of a local lender with the low rates and product selection of one of the big guys. No matter the loan, we’re with our borrowers every step of the way, from application to closing. It’s no wonder we are a five-star rated lender on Zillow.
Client Testimonials
Sam was absolutely amazing to work with! She made our two-week closing seamless, answering all our questions quickly and keeping everything on track. Her friendly and professional approach made the entire process stress-free. She was always available, proactive, and ensured every detail was taken care of, making the best of what could have been a stressful timeline. Her knowledge and organization gave us so much confidence throughout the process, and we are so grateful for her support!
Annie makes it great! She is a true professional and we have never used anyone else in the last 10 years but Annie and Total Mortgage! The best!!!
Financing a home is a stressful experience! Anne and her team are amazing, they constantly communicated every step of the way. I never felt like a bother when I was reaching out. Just a great vibe from. Everyone.
Financing a home is a stressful experience! Anne and her team are amazing, they constantly communicated every step of the way. I never felt like a bother when I was reaching out. Just a great vibe from. Everyone.
Anne was very helpful
Total Mortgage is a great company to work with. Their communication and customer service is the best.
We could not recommend Annie and her team highly enough. They were accessible, knowledgeable, and responsive throughout our entire home-buying process. Thank you!
Zach was incredible to work with. From the very beginning he walked us through the process and we always know what to expect. He promptly answered any and all questions we had and was always super helpful with providing us with house estimates while we were searching so. I would highly recommend Zach to anyone looking for a mortgage.
After working with two mortgage lenders that had tedious issues that came up at the last minute (a week before closing..), I was so grateful to contact Samantha at Total Mortgage. She really came in with a Hail Mary for us, to the point we were able to close the next business day after we were originally supposed to with the previous lender, giving her about a week’s time to process and complete everything for us. Working with Samantha was so streamlined and easy, especially after dealing with the previous lenders and their issues, I cannot even describe the relief when Samantha took care of LITERALLY everything for us. She gave us great advice, processed everything super quickly - it was clear she was sympathetic to our frustration with the previous lenders falling through and was really there to help us. I would 100% recommend working with Samantha and Total Mortgage, they are the reason I am sitting in my new house right now! ❤️ Thank you Samantha!!
Annie made the entire process smooth. She communicated regularly and kept us up to date every step of the way. I really appreciated her great customer service and great personality!
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75 Essex Street, - Andover, MA 01810
Branch NMLS: #1827307
Banker NMLS: #3527
