Great attention to detail, timely updates, very kind and patient
Anne Marie Concemi | NMLS# 3527
Branch Manager/VP, Mortgage Banker | Andover, MA
About Me
Welcome to Annie’s website; you’re in great hands! Annie has helped thousands of borrowers since 1987 and is frequently asked: “How have you kept at it for so long?” It’s actually very simple – she treats each loan as if it’s her only loan. Buying a home or refinancing an existing property is the biggest financial transaction in most people’s lives and deserves a high level of attention!
Whether they're first-time buyers or seasoned investors, Annie's clients don’t deal with voice mail prompts, 9-5 business hours, or customer service reps on headsets. They deal with Annie: their own personal loan officer, 24 hours a day, 7 days a week. Her staff of seasoned processors is in constant contact with borrowers, ensuring that their clients’ loans are processed in a timely fashion. They realize that the mortgage process is nerve-wracking and the last thing they want is for borrowers to stress because they need answers and can’t reach anyone.
Success in mortgage lending is not measured by numbers – it’s measured by how many clients refer their loved ones to someone they trust. Annie and her staff are family – and they treat each and every borrower as part of the family!
About Total Mortgage
At Total Mortgage, we work hard to make it easy. Since 1997, we've combined the personal service and accountability of a local lender with the low rates and product selection of one of the big guys. No matter the loan, we’re with our borrowers every step of the way, from application to closing. It’s no wonder we are a five-star rated lender on Zillow.
Client Testimonials
What My Clients Say
Great communication
Everything from start to finish was easy, communication was unparalleled. I can't say enough greqt great things anout my team
The service was first rate! I am telling people constantly of Total Mortgage awesome service!
Anne was helpful and communicative through the whole process. Cindi was also very helpful in alerting me when documents were due.
Anne was fantastic! Always available and so knowledgeable throughout this whole experience. I feel lucky to have had her in my corner and will be utilizing her expertise in the future
Anne is great to work with. Always shoots it straight and will never point you in the wrong direction. I would 100% recommend to other perspective buyers.
Anne was amazing throughout our home buying process! She took time to go over the entire loan process with us before we'd even selected her as our loan officer. Anne gave us detailed answers for every question and brought up potential issues that our home buyer course hadn't mentioned. We had a very short closing process and she was on the phone with us every step of the way. We'll be recommending Anne to any friends and family who are looking to buy!
My experience with Annie and her team was exceptional. They went above and beyond to answer all my questions, no matter how small or what time it was, ensuring that I fully understood every step of the process. Their commitment to clarity and transparency is truly commendable. I'm looking forward to the opportunity to work with them again for my refinancing needs in the future. Highly recommend this team to anyone in need of lending services.
Anne made the mortgage process easy to understand and was always available to answer any questions or concerns.
Focus on the move, not the mortgage.
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